Create an effective way to engage clients
Depending on the price plan selected you will have access to up to 3 customisable coupons to offer your customers.
Coupons have proven to be a highly competitive sales tool for every kind of business. With Glue’s easy-to-use coupon creation you can build successful mobile-marketing offers and highly effective and attractive coupons. Use coupons as a way to encourage clients to buy more and promote new and hard-to-sell products.
Learn how to create a new coupon, redeem, sell and manage coupons below
How to Create a Coupon:
When creating a coupon you need to first decide what type of coupon you want to use. You have the following options below:
- Discount – A discount coupon offers a certain percentage or value off of the purchase. This can apply to an entire purchase only.
- 1+1 – The most common coupon – encourages your clients to keep buying repeatedly from your store. The concept is simple: buy X products and get additional Y products for FREE
- Custom – Reward your clients with a gift of your choice.
To get started creating a coupon you will need to press on the pencil icon to the right of your coupon and then select the type of offer you would like to create.
Once you have selected the type of Coupon you want to use for your members you will then need to add the Offering Details into the coupon.
Here you will need to add a coupon title, short description of the coupon (this can be a promotional message), the deal details (what the coupon can be used for) and then simply add an image to the Coupon. You can upload your own image or use any of the images that we have available in the Glue Library.
Once you are done adding in the Offering Details you will then need to add an Offering Value. For the Discount Coupon you can add a minimum cart total and then you will need to add an amount to be taken off the cart total (this can be a percentage value or a value in your local currency). For the 1+1 Coupon you will need to put in the amount the member has to purchase and how many free items they get as their reward. In this example we will be using the Discount Coupon.
Once you are done adding your Offering Value you will then need to fill in the Offering Disclaimers. This is where you can add a link to your terms and conditions, the time limitation on the coupon and any extra disclaimers you want to add to the coupon.
Once you are done adding your Disclaimers you can then move onto the Coupon Pricing section. This allows you to either provide your coupon for free or you can have your members buy your coupon before they are allowed to use it.
The next step is to fill in the Coupon Activation. This allows you to set how long the Coupon is valid for and how many members are able to claim the coupon.
If you want it to be available for all of your members then simply leave the ‘Limited Number of Coupons’ turned off.
And the last step to creating your coupon is to set up the Coupon’s Usage Limitations. You can limit the coupon to be used a specified amount of times per member, e.g Member A can use the 5% discount Coupon 3 times before they can no longer use it anymore. If you want the Coupon to be usable for an unlimited amount of times then simply leave this setting off.
You will then need to add how long the customer has to use the Coupon as soon as they claim the coupon.
Now all you have to do is press ‘Save’ at the top right hand corner and then your coupon has now been created!
How to Redeem a Member’s Coupon:
There are a few different ways to redeem your member’s coupon, they are as follows:
- Scan their QR code
- Redeem their Reward code
We will go into detail on both of these options.
Scan your members QR code on their Coupon:
Ask your member to bring up their QR code for the Coupon they want to use from their rewards sectio. Then all you have to do is scan the member’s QR code with the QR code reader that is built in the Glue Admin app.
Redeem the Member’s Reward Code:
Redeeming your member’s reward code can be done in 2 ways. The first is through the workspace and the 2nd is through the Glue Admin app. We’re going to show you both options:
Workspace:
Simply click on Customers and then select the member whose reward you wish to redeem.
Search for your member in the search bar and then simply click on the Action button located to the right hand side of the member. You will then be brought to a page that shows the members details and you will have buttons that allow you to do different actions such as stamping a loyalty card or give the member points.
By clicking on the “photo icon” on the right hand side, you will see a display of all of the options for that customer:
Lastly, all you need to do here is get the reward code from your member and then click on the ‘Redeem Reward’ button. the next page will ask you to enter the reward code and click ‘Confirm’ and that will redeem your member’s reward.
Glue Admin App:
First, log into your Admin app and select Customers on the bottom taskbar:
Select the customer whose reward you wish to redeem:
Next you will be able to click on the ‘Redeem Reward’ button and enter the member’s Reward Code on the next screen.
Once you have added the Reward code simply click on ‘Redeem Reward’.
