1. Smile
Acknowledge a returning customer. A simple smile and a “welcome back” can go a very long way
2. Remember
Try remembering names, personal details, favorites, etc. to create a personal touch that means a lot
3. Be yourself
People shop local because they like buying from real people, so just be yourself & keep it real
4. Spread the love
Don’t take your regulars for granted. Treat them to a coupon, a discount, or something ‘on the house’ to make’m feel special
5. Upgrade
Offer your regulars products or services you think will fit them, it shows you care and is also great for business
6. Show up
Treat your regulars like family members that chose you. Go the extra mile to make them happy, they’re worth it
7. Acknowledge
Thank your regulars. They are your investors, your partners & your biggest
